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BE INSPIRED
Tuesday, December 16, 2025
11:00 AM to 12:00 PM, CST
$49
Service Animal, Emotional Support Animal, Guide Dog, Companion Animal, Therapy Animal, Comfort Animal, Psychiatric Service Animal, whatever you call it, just don’t call it a PET! Navigating Fair Housing laws while working to protect your asset is rather challenging at times. As public awareness continues to increase, our management teams must be educated and equipped with processes and language to successfully navigate this sensitive topic. This Fair Housing session focuses on the protected class of Disability/Handicap and the laws regarding reasonable accommodations and modifications.
Upon completion of this session, each participant will be able to:
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Understand the legal definition of Disability/Handicap as defined in the Fair Housing Act.
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Recognize the differences between the Fair Housing Act and the Americans with Disabilities Act and where each law applies onsite.
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Utilize resources and appropriate language for answering questions and processing requests for reasonable accommodations and modifications.
A group discount is available for groups of 10 or more. Email me at katie@katierigsby.com to receive a discount code.
PLEASE NOTE: For security reasons, Zoom requires email authentication BEFORE accessing full registration details.
1. Click register 2.You'll authenticate email 3.Granted access to event details
Thursday, December 18, 2025
1:00 PM to 3:00 PM, CST
$79
Your phone is more than just a communication tool—it's a leasing lifeline. In this interactive two-hour session, we’ll break down the leasing process into three powerful parts to help your team convert more prospects into residents. First, we’ll refine the essential elements of a successful sales call, ensuring every conversation builds connection and confidence. Next, we’ll focus on effective follow-up strategies, by phone, email, and text, that keep your property top of mind. Finally, we’ll dive into closing techniques tailored to different stages of the rental process, from the first inquiry to the final decision. Whether you're aiming to improve consistency or boost your closing ratio, this session provides practical tools you can apply immediately.
Attendees of this session will be equipped with:
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A proven framework for conducting confident and consistent leasing calls
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Follow-up strategies across multiple channels that increase engagement
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Closing techniques for every stage of the rental journey, from inquiry to lease signing
A group discount is available for groups of 10 or more. Email me at katie@katierigsby.com to receive a discount code.